FAQ

Where are your products from?

Flow is an online store based in Australia that resells activewear from a Brazilian brand, known for its quality, comfort and flattering fit.

Do you ship across Australia?

Yes! We ship Australia-wide.

How long does shipping take?

Orders are processed within 1–2 business days.
Delivery usually takes between 2–7 business days, depending on your location.

Can I return or exchange an item?

Yes. Returns are accepted according to our Returns Policy.
Items must be unworn, with tags attached, and returned within the specified timeframe.
Please refer to our Refund Policy for full details.

What if I’m unsure about my size?

If you’re unsure about sizing, feel free to contact us before purchasing and we’ll help you choose the best fit.

📩 flowstoreau@gmail.com
📲 Instagram DM: @flowstoreau

How can I contact Flow?

You can reach us anytime via:
📧 flowstoreau@gmail.com
📲 Instagram: @flowstoreau